Frequently Asked Questions
Difference between Light-Curing and Self-Curing:
Q: What is the difference between your White SCA Repair Kit and your PRO White LCA repair kit?
A: Our SCA Repair Kit is a 2-part (base and catalyst) material which is best used in cracks, breaks and deeper chips where light cannot penetrate to cure the material. Also, the SCA is more of a structural adhesive material, so will bond two pieces together securely. Our Light-Cure repair material utilizes light to cure/dry and is best on surface damage (chip, nick, pit) where light can penetrate to cure it and you want the absolute quickest repair possible. On deeper chips and surface damages, it must be applied and cured in shallow layers to ensure the light is able to completely activate the curing properties. Both SCA and LCA have the same properties of durability, non-toxicity, high-gloss capability and resistance to UV light, water and household chemicals
Q: I have a chip in my Uba Tuba Granite counter top. I don't have the chip. Will your product fill the chip? How noticable will the repair be?
A: You will be very pleased to know that you can use the Clear Repair Kit to either seal a chip back in it's rightful home OR fill a missing chip. Not only will either repair be nearly undetectable, but it's permanant. The CureLight Natural Stone Repair Kit works on any color of granite and is an excellent solution even if you don't have the chip.
Granite Repair - Kugel Ball:
Q: I have a Kugel ball that has some approx.1/8" deep scratches that need repair, will your product work on these? I would like to repair asap. Thank you
A: Yes, the ProCaliber Stone Repair Kit will work for repairing your Kugel Ball. You will be filling the scratches with the clear kit, so you may need to order two kits. *Note: You will achieve nearly undetectable repair results for minor damage only.
Q: I have a marble oval table that I accidently chipped on the edge. Is it possible to fix this chip since it is located on the edge of the table?
A: Yes, and we recommend that you fill the chipped edge as soon as possible to avoid further damage. Because of ther ProCaliber in your kit, the strength of your repair is permanant. You can finish the edge with the included fine grain finishing papers and polish for a superior, smooth edge. Let us know how satisfied you are with the results, and if you have any questions when you are ready to do your repair.
Q: I have followed all the instructions on the insert, but the repair pops out when I have completed the sanding - what do I do?
A: There is not a problem with the repair process or material. The most likely cause is the damaged area was not sufficiently dried after cleaning or before applying the repair material. We recommend only utilizing acetone or alcohol to clean the damaged area as they dry more completely and quickly than most any other cleaning agent or water. One solution is to simply take a hair dryer and turn on to high heat and apply to area for at least 2-3 minutes.
A: Another potential issue is the damaged area has not been roughed a bit to help with the adhesion or has not been cleaned out fully of dust and debri prior to applying the repair material. We recommend using the supplied sandpaper to lightly rough up the damaged chip or nick and then cleaning the dust/debri fully with acetone or alcohol and let dry sufficiently before applying the repair material.
Acrylic Furniture Repair:
Q: We have an acrylic chair that has a chipped edge. Can we repair it?
A: The ProCaliber Products™ Clear Repair Kit (for Natural Stone) is an excellent solution for all small damage repairs. You can fill a nick and replace or fill a chip in any type of acrylic furniture and achieve almost undetectable results. If your furniture is a specific color, the clear kit will also work well for minor repairs.
Fiberglass and Acrylic Tub Repair:
Q: I have a small crack in my fiberglass spa. Where can I get this kit and what is the price?
A: You can order your kit from our online catalog or give us a call at 1.855.977.6225 to order by phone. The ProCaliber Kit costs $24.99 + shipping (+ sales tax if you live in California.)
Ceramic Tile Repair:
If you have a wide crack in your tile, you'll most likely have to replace it. The ProCaliber individual repair kits work best for small chips, nicks, and hairline cracks. However, you may be able to repair longer cracks with minimal separation or stabilize wider cracks in tile with one of our multi-repair pro packs.